Terms & COnditions

About us
This website is owned and operated Scubanautics Diving Academy. Our ABN is 93 945 210 848.

Terms of use for this website
All sales are final with your order, receipt of payment or a deposit whichever is received first. Choose carefully and check your order before submitting. Once orders have been placed we can not adjust or cancel orders before they leave the warehouse. Please contact us urgently on (08) 9527 4447 if you have any concerns.

The use of this website is governed by the policies, terms and conditions described on this page. Please read them carefully. Your use of this website indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your decision to submit a purchase order on this website indicates acceptance of these terms and conditions. The terms and conditions published on this page shall replace any other terms or conditions published previously. Scubanautics Diving Academy reserves the right to make changes to this site and these terms and conditions at any time. By ordering or registering for an account on this website you grant us the right to add your personal contact information to our database. From time to time we may contact you, for marketing purposes. If you wish to stop this contact you can unsubscribe via a link or contact our Customer Service team and we will remove you from future communications.

Courses and booked dives can be rescheduled for free if requested 14 days or more prior to the course. Course or trip bookings can only be re-scheduled once. If you wish to reschedule Courses and other activities within 7 days of the start date, if it is possible, there is a 25% rebooking fee (on the total cost of the activity). No refund or reschedule will be possible within 7 days of the course or activity. A new booking will be offered at full price minus the PADI certification and administration fees.

For all courses and dives, the PADI Dive Medical Statement Form must be completed at the latest, two weeks before the original first day of the course. No refund will be possible for a failed medical, or failure to see a doctor in time, within 2 weeks of the beginning of the course. Scubanautics Diving Academy strongly recommends everyone participating in a dive course or activity undertakes a dive medical with a doctor who specialises in dive medicine. A proper dive medical to the Australian standards can detect issues that could cause injury or death.

All divers must review and agree to the liability release details in the Continuing Education Administrative Document prior to diving. You must not dive with us if you do dot agree to exempt Scubanautics, it’s staff, instructors and dive masters from ALL liability.

In the case of medical problem, a medical certificate is required to rebook the course or activity for the customer with the medical condition. Cancellation and refund will be offered if the medical conditions stop the students from diving.

If the online learning material or medical has not been completed at the start of the course, we will not be able to complete practical training, the course will have to be fully rebooked minus the PADI certification cost. The student or diver can not take part in any water activity under the effect of alcohol or drugs. Be aware to allow 24 hours between your last dive and a flight. We can reschedule the course if we do not have our minimum numbers (5 for a course).
For your safety, the instructor can cancel or change the destination if the weather puts the divers at risk. 

Conditions of Order Acceptance
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by us. We may require additional verifications or information before accepting any order. Scubanautics Diving Academy is a seller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Scubanautics Diving Academy. 

Delivery Policy
The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Scubanautics Diving Academy cannot be held responsible for incorrectly entered delivery addresses.

Please be aware that if you select ‘Leave at Door’ for a shipping option, you take full responsibility for any missing deliveries. Stolen or missing deliveries will not be replaced when you use the ‘Leave at Door’ service.

Return and Refunds: Please click here for our Return and Refund Policy.

Acceptance of Goods
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.

Change of Address
Scubanautics Diving Academy cannot be held responsible for an incorrect address being entered on your order. Address confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us immediately. We will attempt to update any incorrect order details, however some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.

Liability
Scubanautics Diving Academy is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

International shoppers
We only sell and ship to addresses in Australia 

Scubanautics Diving Academy Warranty Policy
If the product is found to be defective under normal use and proper care, Scubanautics Diving Academy will repair or replace the product at our sole discretion. The decision to replace or repair a product is made by Scubanautics Diving Academy in consultation with the manufacturer or distributor after receipt of the defective product. If an identical replacement product is no longer available our customer service gurus will discuss the options with you, to replace with a different product, provide a store credit or refund your money etc.

Pricing
Prices are in Australian Dollars (AUD) and are subject to change without notice. All credit cards are charged in Australian Dollars unless specified.

Order Changes and Cancellations
Choose carefully and check your order before submitting. Once orders have been placed we can not adjust or cancel orders before they leave the warehouse. Please contact us urgently on (08) 9527 4447 if you have any concerns.

Trademark and Copyright Information
This site is owned and operated Scubanautics Diving Academy. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Scubanautics Diving Academy.

You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. 

All rights not expressly granted herein are reserved.

Links on this website 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Scubanautics Diving Academy is not responsible for the operation of or content located on or through any such site.

Disclaimer:
The information provided about spearfishing, freediving and scuba diving is intended for educational and informational purposes only. The content is not intended to be a substitute for professional advice, diagnosis, or treatment. The reader assumes full responsibility and liability for any actions taken based on the information provided. The company and its authors shall not be held liable for any errors or omissions in the information provided or for any loss or damage resulting from the use of the information provided.

Scubanautics Diving Academy
2/33 Dixon Road
Rockingham WA 6169
08 9527 4447
info@scubanautics.com.au

Continuing Education Administrative Document Page 2